About Anomalie

What is ANOMALIE?


ANOMALIE creates 100% custom, handmade wedding dresses for every type of bride. We give brides-to-be the opportunity to design their own dream gown using our library of fabric, lace, beading and numerous style options.


Every ANOMALIE bride has access to a personal, experienced stylist who will help her incorporate any elements she might want to incorporate into a dress. Just let your imagination flow and have fun!


Who is the team behind ANOMALIE?

The ANOMALIE team is made up of designers, stylists, manufacturing experts and engineers who all believe every bride deserves to have her perfect wedding dress. We partner with some of the world’s best wedding dress workshops and our experienced team has worked for bridal brands like David’s Bridal, Vera Wang and Monique Lhuillier.


Tell me more about my personal stylist. What exactly does she help me with?

Your stylist will help guide you in creating your dream dress! She will take your original sketch and make recommendations based on your personal vision. She will also help guide you in choosing your fabric, lace, or beading (if applicable). We love this process as much as you and can't wait to work with you!


What do we stand for?

At ANOMALIE we are #ProBride. We truly want every bride to find the perfect wedding dress for her big day.


Why should I trust ANOMALIE?

We’ve made thousands of custom wedding dresses and pride ourselves on making our brides happy. Check out our Instagram (@anomalie) where we feature real ANOMALIE brides on their wedding day.


And when we say we treat each dress as our own, we mean it. There’s a good chance your stylist is a current or former ANOMALIE bride, who used the exact same process to create her dress.


At ANOMALIE, we pride ourselves on our commitment to quality and fit. We are confident we can work with you to create a high-quality custom made to measurements gown that will exceed your expectations. However, we always want to make sure we are doing right by our brides so with our FitCommit, we vow to cover the cost of any alterations exceeding $499*. If your dress isn’t everything you hoped and dreamed, you can return it within 10 days for a 50% refund.

*Alterations are limited only to the fit of the dress. ANOMALIE is not responsible for covering design element changes, i.e. adding bustles, extending train length, hem adjustments, etc. An itemized receipt will be required for reimbursement. Dress orders that qualify for FitCommit must be delivered on or after May 1st, 2020.


Where is ANOMALIE located? Is the whole process conducted online or does any part require us to meet in person?

We have corporate offices in San Francisco and Arizona, but help brides all across the United States and Canada remotely. All our brides can contact their stylist via phone, text, email or online through a personal, custom dashboard.

How It Works


How does the process work?

Step 1: Start with our Design Survey, then use the DressBuilder to design your perfect dress. Complete your $49 deposit to edit and add to your initial sketch. With more than four billion potential dress options, the sky’s the limit!


Step 2: Next, you will need to schedule a Design Appointment to get matched with your personal stylist. Based on your initial sketches, she’ll work with your budget, silhouette and style to help perfect your custom creation down to the last detail. You will need to complete your full payment no later than 2 months from your initial payment date to hold your spot with your dedicated stylist.


Step 3: Time to finalize your dress designs and then off to production.

  • Fabric: We’ll mail you fabric swatches of material(s) we recommend for your dress so you can confirm the correct weight, color, feel, etc. We’ll upload multiple lace options to your dashboard, containing digital photos/videos to choose from our large library of options.

  • Measurements: We will provide you a detailed measurement form with instructions along with a step-by-step video on how to take the measurements, specific to your dress design. We’ll also provide a measuring tape in your fabric box and ask that you get assistance in getting your measurements, to ensure accuracy.

  • Final Design Check In: Once all of the details of your dress design are confirmed, we will provide a final design summary outlining all the details of your dress. After your confirmation, we will send your dress into production at one of our workshops.

  • Production: Our skilled dressmakers will take your finalized design and meticulously craft your dress by hand, using only the highest quality fabrics and laces. During this 4-5 month time period, a member of our team will reach out to you every 6-8 weeks with any updates, as well as delivery date information.

Once your custom creation is finished, we’ll deliver it right to your door. At ANOMALIE, we pride ourselves on our commitment to quality and fit. We are confident we can work with you to create a high-quality custom fit gown that will exceed your expectations. However, we always want to make sure we are doing right by our brides so with our FitCommit, we vow to cover the cost of any alterations exceeding $499 due to the fit of the dress. If your dress isn’t everything you hoped and dreamed, you can return your unaltered dress within 10 days for a 50% refund.


How do I get started? If I’m not certain of my dress design can I still get started?

Of course! We are here to help you at any stage in your dress buying. For $49, we get you started on building that dream dress:

  • Work with your personal stylist on your budget, silhouette and style to perfect your dress
  • A curated ANOMALIE box full of fabric swatches and surprises your ANOMALIE measuring tape
  • Access to ANOMALIE’s digital catalog of lace and fabrics
  • Offer is refundable within 14 days

How do I know my dress will fit?

Our goal is to provide a dress that fits better than the standard dress size you would purchase at a boutique. As with any dress, you should always anticipate some minor alterations. However, we always want to make sure we are doing right by our brides so with our FitCommit, we vow to cover the cost of any alterations* exceeding $499 due to the fit of the dress. We don’t suggest waiting until your dress arrives to find a tailor due to lead times for appointments. If you need assistance finding a local tailor, contact us and we’ll introduce you to our vast partner network.

*Alterations are limited only to the fit of the dress. ANOMALIE is not responsible for covering design element changes, i.e. adding bustles, extending train length, hem adjustments, etc. An itemized receipt will be required for reimbursement. Dress orders that qualify for FitCommit must be delivered on or after May 1st, 2020.

Pricing, Timing And Alterations


What is the typical price of an ANOMALIE dress?

Dresses start at $1,350 and around 90% of our dresses fall between $1,350-2,000. The variable pricing is due to (1) material, i.e. amount and type of fabric required to achieve your dress design; (2) amount of handwork/hand-sewing required, i.e. lace appliques, beading, custom embroidery, etc. and (3) accessories, i.e. veils, overskirts, capes, boleros, etc. If you’re trying to stay within a budget, make sure to let your stylist know and we accommodate during your Design Appointment.


How can I get a price quote for my dress?

As part of our $49 special offer, we provide a price range based on your dress sketch and insights you have provided your stylist.


How long will it take to make my dress?

The average time from order to delivery is 7-8 months. We ask brides to order their dress at least 7 months out from their wedding date to ensure time for alterations.


Please see our current timeline below:

  • If your date is 8+ months away: You have access to all design options, including full lace appliqué and beading. This handwork extends your production timeline, so be sure to place your order soon.
  • If your date is 6-8 months away: Your wedding is coming up soon! You will have fewer custom options available for your final design. Please pay your deposit today to secure delivery and access to as many options as possible.
  • If your date is less than 6 months away: It’s a tight timeline for a custom dress, but we may be able to accommodate you. Reach out to us at stylist@dressanomalie.com to see if we can help- you will not be able to pay a deposit online.

Can I pay more to have a custom dress made for me if my wedding is less than 7 months out?

Unfortunately, not at this time. Our number one vow to brides is to be #ProBride and transparent throughout the entire process of bringing your dream dress to life. We want to deliver an exceptional experience and provide enough time for any alterations leading up to your wedding.


Who pays for alterations?

You are financially responsible for standard alterations after you receive your ANOMALIE dress. However, we always want to make sure we are doing right by our brides so with our FitCommit, we vow to cover the cost of any alterations exceeding $499 due to the fit of the dress. We encourage you to discuss alteration pricing and details with your local tailor so you budget and manage your timeline accordingly. If you need assistance finding a local tailor, contact us and we’ll introduce you to a tailor through our vast partner network.

*Alterations are limited only to the fit of the dress. ANOMALIE is not responsible for covering design element changes, i.e. adding bustles, extending train length, hem adjustments, etc. An itemized receipt will be required for reimbursement. Dress orders that qualify for FitCommit must be delivered on or after May 1st, 2020.

Shipping


Do you ship internationally?

At this time, we only ship within the United States and Canada.


Who pays for shipping?

We do! ANOMALIE covers all standard shipping costs. However, if you live in Canada, you will be responsible for any charges including duties, taxes and handling fees.


How long does shipping take?

Wedding dresses delivered in the United States take about three days. For wedding dresses or fabric swatches shipping to Canada we use DHL 3-day shipping. If you ordered a veil or merchandise through our online shop, we ship USPS first class within 2-3 days.


How do I track my dress while it’s being shipped?

We will send you the tracking number once your dress is packed and ready to ship.

Returns


What is your return and refund policy?

We pride ourselves on our commitment to quality and are confident we can work with you to create a high-quality custom gown that will exceed your expectations. If, however, your dress isn’t everything you hoped and dreamed once delivered, you can return it within 10 days for a 50% refund. The dress must be returned in the original condition (no alterations) and packaging it was sent in, including the ANOMALIE garment bag, to ensure the dress is protected during shipment.

Miscellaneous


Are there any restrictions to what I can make?

Currently, we make bridal gowns and separates within the standard bridal color palette. Although our lace library is vast, we are sometimes limited to the lace we find and source if you are looking for an extremely unique lace.


Will ANOMALIE do the bustling on my dress?

Bustling is not something we include with your dress, as this is something better done during alterations when you can try the dress on. Read this blog for more information on adding a bustle to your wedding dress.


Can you make my veil? What other accessories can you make?

Yes, we would love to work with you to create your complete wedding day look. We do veils, overskirts, lace toppers, belts and flower girl dresses. Let us know during your Design Appointment what matching accessories you would like to add to your dress and we’ll incorporate these elements into your price quote and design sketch. Already have a dress and looking for just a veil? Check out our line of semi-custom veils here.


I want to wear a jacket. Can you make one for me?

We can create lace toppers, boleros, and capes, but are more restricted with structured jackets. Let us know what you have in mind during your Design Appointment and we’ll include this in your price quote and design sketch if achievable.


Can you make me a jumpsuit or pantsuit?

Unfortunately, we are unable to make jumpsuits or pantsuits at this time.


Can you do a flower girl dress for me?

Yes! You can design a matching flower girl dress or do a “mini-me” dress for your flower girl(s). Let us know during your Design Appointment and we’ll include this in your price quote and design sketch.


What about my bridesmaids or mother of the bride and groom?

Unfortunately, we cannot accommodate either bridesmaid dresses or mother-of-the-bride or -groom dresses at this point. We’re working hard to expand our services, so check back with us in a few months!


Can I make a dress for an event that is not a wedding?

We will happily make you a rehearsal dinner or a reception dress. We are able to accommodate requests for dresses for other events, however, the same pricing structure for wedding dresses apply and we cannot offer colors outside of our standard pallette. Schedule a call with us and we can let you know what we’re able to accommodate.


Can I make a dress with any color or fabric?

Unfortunately, we do have some restrictions on the colors we can accommodate. We make dresses in the standard bridal palette (white, ivory, cream, blush, champagne, lavender, light blue, gray, and a selection of nude linings). If you’re not sure your vision qualifies, upload inspiration photos to your lookbook. We can chat through your specific situation and let you know exactly what we can accommodate.


Where can I see pictures of past dresses you’ve done before?

Check out our Real Bride Gallery for photos of past dresses. We’re also always posting photos of recent brides from their wedding day to our Instagram (@anomalie). If you’re looking for dresses of a specific style, send us a note and we can share some additional photos that might be more specific to the dress you are looking to create.