I am nervous about buying online without trying on. What is your return policy?
Our hope is that you’re thrilled with your dress. If you wish to return your dress, please see our guidelines below:
- Fully Custom Designs (Anomalie Bespoke): Since each dress is unique and made for you, we do not offer returns. We do reimburse any fit-related alterations expense above $499 in our FitCommit (read more here).
- Semi-Custom Designs (Anomalie Collection): Your order must be returned within 14 days of delivery for a refund minus a $250 restocking fee, or the balance remaining on your Affirm purchase. Merchandise cannot be worn, washed, or altered. Returns will be processed upon receipt and processing of your dress, which may take up to 3 weeks; 1 return or exchange per customer.